The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site. Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. APPLAM and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if APPLAM believes that customer conduct violates applicable law or is harmful to the interests of APPLAM and its subsidiaries.



Privacy Policy

APPLAM use of personal information that you may submit to APPLAM through this Web site is governed by the APPLAM Privacy Policy. We do not resell or distribute your personal information in any form. We use the information exclusively to provide you with better service.

PLEASE NOTE---To protect your privacy and security, your browser must be configured to support cookies to use our site. Please follow the following steps in order to complete your order:

1. Open internet explorer.

2. Click on tools

3. Click on internet options

4. Click on the tab labeled privacy

5. Click on advanced

6. Please make sure the box labeled Override automatic cookie handling is checked

7. Under First-party cookies and Third-party cookies click accept

8. Finally please make sure the box labeled Always allow session cookies is checked, Click ok, Then click ok again

Close internet explorer so the changes may take effect. Then re-open and go to our website www.applam.com and replace your order. This will take you straight through to the payment page.

If you have any questions or any further issues you may e-mail us at sales@applam.com or call us at 727-234-0675





Shipping & Delivery

SHIPPING DETAILS:

Our shipping costs are calculated for the LOWER 48 STATES of AMERICA only. We currently only ship within the mainland of the USA.

* We Process and ship items via FedEx usually within 48 - 72hrs (excluding Weekends/Holidays) after receiving a cleared payment for your purchase.

* Package Delivery in approx 7 - 10 Business Days (Excludes Weekends/Holidays), depending on your location.

* FedEx TRACKING # will be emailed to the email address supplied. Please track your package periodically.

We DO NOT Ship to any International addresses, HAWAII, ALASKA, PUERTO RICO, GUAM, VIRGIN ISLANDS, APO/FPO, or PO BOX, addresses

We currently only ship within the mainland of the USA.

Please ensure your shipping address is correct on your payment as We can only ship to the address on the final payment submitted.



Sales Tax

SALES TAX:

Florida residents are subject to a 6% charge for SalesTax.



Return Policy

DAMAGED/DEFECTIVE ITEMS POLICY:

If you receive a product that is damaged in shipment or defective please email us immediately, within 2 Days of Delivery Date. We can file a damage/defective report and make arrangements to resolve the issue. Any and all damage must be documented with photos of the damage and emailed to us within 2 days of delivery date (this is required to file a claim with the shipping company or Manufacturer). RETURNS POLICY: All Returns must be Authorized. Accepted AUTHORIZED returns must be received at our location within 7 days of the delivery date, in NEW and UNUSED condition. The Buyer is responsible for returning the product in NEW, RESALEABLE condition. It MUST arrive UNUSED in it's original packaging, complete with ALL accessories and user manuals, warranty documentation etc. If ANY original parts, accessories, documentation, packaging etc are used, damaged or missing a 50% re-stocking fee will be charged, no exceptions. We will either EXCHANGE your item or offer MONEY BACK (via PayPal ) minus the original shipping and insurance costs ( Factory seconds/4th quality Model Skeletons, Skulls etc unfortunately are not accepted for returns. All sales are final for these items). Please email us for the RMA # and further instructions BEFORE returning your item. The returning item must be fully INSURED to prevent loss or damage. The BUYER is responsible for the costs of shipping and insuring the returning item, and if applicable the cost of shipping the exchanged item. We will notify you once we have received and processed your returned item. All items are subject to a 15% re-stocking fee.



Store Hours

Business Hours are Monday - Friday 9:00 AM - 4:00 PM Eastern Standard Time Excluding Holidays

Ph: (727) 234-0675

E-Mail: Sales@applam.com